LinkedIN comment: "It's been a while since I've sat in your courses. I've utilized the skills you taught me and the results were amazing. Keep up the great work you do" David R
From a physician who attended a one hour Lean Six Sigma - Efficiency & Effectiveness Webinar: All 5's,
"very applicable to my practice",
"Owen is a great presenter, good examples. I learned a different way to look at a business plan.”
“First presenter in several years that did not make me feel like taking a nap.”
“Extremely informative and helpful. I intend on implementing tactics I learned here. Fantastic speaker!”
“I thought there was a lot of good information presented. Great job!”
“I heard some things and I will use the information he gave.”
“Very informative. Great speaker.”
“Great info. Able to apply info to practice today.”
“Owen was very knowledgeable and made you really think. Gave great suggestions.”
“There was substantive detail and excellent examples from which to model practice improvement.”
“Owen Dahl had an engaging speaking style and did a good job of engaging the audience.”
Recently completed some great projects.
Worked with merged general surgical practice on integrating workflow in various offices.
Evaluated a practice for overall strategy and focused on their revenue cycle, needed help and recommendations were accepted and progress is showing already
Recently did a book club for several practices reviewing "The High Performing Medical Practice", chapter by chapter.
Q. How do I reach out to you.
A. Go to contact page.
Q. How do I measure results of your consulting.
A. We provide detailed recommendations and targets. If recommendations are followed results will be known.
From Dr. Neil Baum, Urologist, author, speaker
Medical practices are continuously looking for innovative ways to become leaders that put their practices in a favorable position. We have looked to other industries, such as hospitality and airlines for suggestions leading to a leadership path. Owen Dahl has given us a roadmap using Lean Six Sigma to achieve this goal. Lean was birthed in the manufacturing industry to measure defects and improve the manufacturing process. The goal is to reduce errors and improve productivity. This lofty goal is the same for the healthcare profession. Mr. Dahl explains the adoption of the principles of Six Sigma. He offers ideas for efficiently implementing Lean into the healthcare sector. Those physicians, administrators, and office managers who harness the principles of Lean will have a team that focuses on the patient's healthcare experience. The result will ensure that each patient has a positive doctor-patient encounter, becomes a raving fan of the practice, controls healthcare costs, increases the practice's bottom line, and provides healthcare workers with greater enjoyment and satisfaction, thus reducing physician burnout. By incorporating Lean principles into a practice, the practice achieves that elusive quadruple aim: satisfied patients, improved patient experience, controlled cost of care, and Improved provider experience. As healthcare leaders you cannot do it alone, it requires working with a team, recognizing the skills and empathy that all can bring to the patient care experience that will lead to successful outcomes in the treatment process. My take-home message is that if you have to select two books to enhance leadership in your healthcare practice, I recommend Owen Dahl’s Humanizing Lean Leadership in Healthcare and reading it twice!
From Dr. Marc Newell
“Owen Dahl concisely writes in a manner that makes it easy to learn, follow, and optimize your health care leadership. This book will help you organize your projects, processes, and is a keen reminder that humans drive health care and are the most important element of every health care system.
This book will help you maximize your individuals and your teams. It is a must read for any health care leader.”
Marc Newell, MD, FACC, FSCCT
Vice President of Clinical Cardiology
Allina Health Minneapolis Heart Institute
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